Return & Refund Policy

Refund Policy

We follow a No Refund, No Exchange policy.
Refunds are only applicable if an order is cancelled from our side due to unforeseen reasons. In such cases, the refund will be processed back to the same account/method from which the payment was made. It may take 7–10 business days for the amount to reflect in your account.

No Return, No Exchange once the order has been placed and accepted.
Exchange is allowed only in case of transit loss/damage.
To claim an exchange, the customer must provide a clear opening video (360-degree unboxing video) of the parcel at the time of opening.
Without the opening video, no claims will be accepted or processed.
In case of damage or wrong product received, you must contact our customer service within 48 hours of delivery on our official WhatsApp/Call number: +91 7011525698 along with the opening video proof.
Please allow 3–4 working days for our team to verify and process your request.

All our products fall under the non-returnable beauty & personal care category due to hygiene and safety reasons.
Exchange requests for reasons such as personal dislike, fragrance, texture, or skin reaction will not be accepted.
Buying our products is the customer’s choice, and our experts only recommend based on your concerns.