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Whenever an ingredient is added during the production process, we ensure the pH level is kept between 4.5 and 5.5 - the natural pH level of the human hair and scalp sebum. This is done to ensure the hair is not damaged when using our products. To ensure the active ingredients are not affected by anything, and that the product is kept the same from start to finish.
If you receive a damaged or wrong product, please contact our customer support on Call/WhatsApp: +91 7011525698 within 48 hours of delivery, along with your opening video and product images. Please allow 3–4 working days for verification and processing of your request.
All our products are non-returnable due to their hygiene, wellness, and personal care nature.
We ship across India. Orders are dispatched after successful payment confirmation. Delivery timelines may vary depending on your location and courier partner.
Shipping charges, if applicable, will be shown at checkout before you confirm your order.
All shipments are carefully packed and go through quality checks. In case of transit damage, please follow the exchange process mentioned above.
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